Wireless Sales Pro — Training Pay & Stock Benefits

T-Mobile; Lynnwood (WA); Presencial; USD 40.000 - 54.000; Jornada completa

Descripción de la vacante

T-Mobile USA, Inc. is seeking a customer-focused Retail Associate to engage customers and guide them through technology and service options in a fast-paced store environment.

You'll build product knowledge, demonstrate solutions using digital tools, and assist customers along their shopping journey, while developing skills in communication, problem solving, and teamwork to boost customer satisfaction and loyalty.

Formación

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience (Preferred).

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Customer Service

Sales

Communication

Teamwork

Problem Solving

Multitasking

Engaging People

Change Agility

Educación

High School Diploma

Descripción del empleo

T-Mobile USA, Inc. is seeking a customer-focused Retail Associate to engage customers and guide them through technology and service options in a fast-paced store environment.

You'll build product knowledge, demonstrate solutions using digital tools, and assist customers along their shopping journey, while developing skills in communication, problem solving, and teamwork to boost customer satisfaction and loyalty.