Wireless Retail Team Lead — Customer Experience & Sales

Arch Telecom; Doraville (GA); On-site; USD 42,981,000 - 71,635,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Bonus earnings

Career advancement opportunities

Discounted mobile plan

Health benefits for full-time

Job summary

Arch Telecom, a national wireless retailer, is hiring Retail Associate Managers in Doraville, GA. As RAMs you will lead a team to deliver best-in-class customer experiences, demonstrate devices, and coach staff in sales and service.

You’ll support the Retail Store Manager with daily operations, build loyalty, and identify business leads. This role emphasizes leadership, customer engagement, and a fun, fast-paced environment with growth opportunities and employee stock ownership.

Qualifications

• Leadership experience in a retail or team environment.
• Strong communication skills with customers and team members.
• Willingness to lead and coach peers to achieve sales goals.

Responsibilities

• Deliver best-in-class customer experiences and demonstrate devices and services.
• Lead and coach the retail team to uncover customer needs and close sales.
• Assist Retail Store Manager with daily operations and staff development.
• Build relationships across channels to enhance the customer journey.

Skills

Leadership

Sales experience

Communication

Education

High school diploma or GED

Job description

Arch Telecom, a national wireless retailer, is hiring Retail Associate Managers in Doraville, GA. As RAMs you will lead a team to deliver best-in-class customer experiences, demonstrate devices, and coach staff in sales and service.

You’ll support the Retail Store Manager with daily operations, build loyalty, and identify business leads. This role emphasizes leadership, customer engagement, and a fun, fast-paced environment with growth opportunities and employee stock ownership.