Wireless Retail Team Leader

Arch Telecom; Oakland (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

ESOP

Bonus pay

Automatic raises

Career growth

Phone plan discount

Job summary

Arch Telecom, a national wireless retailer, seeks Retail Associate Managers to lead store teams, drive customer experience, and coach peers. You’ll showcase devices and services, guide customers through their purchasing journey, and collaborate with the Store Manager on daily operations.

In this learning role, you’ll build proficiency in service excellence, uncover customer needs, and develop leadership skills in a fast-paced environment.

Qualifications

• Experience leading a sales team in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to coach and develop peers.

Responsibilities

• Provide best-in-class customer service and build loyalty in-store.
• Demonstrate products and educate customers on options.
• Assist Store Manager with daily operations and coaching.
• Identify and handoff small business leads.

Skills

Leadership

Sales

Communication

Team management

Job description

Arch Telecom, a national wireless retailer, seeks Retail Associate Managers to lead store teams, drive customer experience, and coach peers. You’ll showcase devices and services, guide customers through their purchasing journey, and collaborate with the Store Manager on daily operations.

In this learning role, you’ll build proficiency in service excellence, uncover customer needs, and develop leadership skills in a fast-paced environment.