Wireless Retail Team Leader - Growth, ESOP & Benefits

Arch Telecom; Braintree (MA); On-site; USD 190,000 - 212,000; Full time

Benefits offered by this job

ESOP

Bonus earnings

Automatic raises

Career advancement

Discounted plan

Health benefits

Team culture

Job summary

Arch Telecom is seeking a Retail Associate Manager in Braintree, MA to lead a dynamic store team in delivering exceptional customer experiences and driving wireless sales performance. As RAM, you will learn store operations, coach teammates, and build relationships with customers while demonstrating product knowledge and solutions to meet individual needs.

The role emphasizes leadership, hands-on coaching, and teamwork in a fast-paced environment with competitive pay and career advancement

Qualifications

• Must be at least 18 years old
• High school degree or GED
• Ability to stand for long periods
• Ability to lift objects weighing up to 25lbs
• Reliable transportation
• Full Time (40 hours)

Responsibilities

• Learn and build proficiency in customer service while delivering best in class experience
• Assist Retail Store Manager with daily operations and coaching
• Provide hands-on demonstrations of technology in-store
• Identify customer needs and offer personalized solutions
• Own the customer experience across channels and resolve issues

Job description

Arch Telecom is seeking a Retail Associate Manager in Braintree, MA to lead a dynamic store team in delivering exceptional customer experiences and driving wireless sales performance. As RAM, you will learn store operations, coach teammates, and build relationships with customers while demonstrating product knowledge and solutions to meet individual needs.

The role emphasizes leadership, hands-on coaching, and teamwork in a fast-paced environment with competitive pay and career advancement