Wireless Retail Store Manager: Lead, Grow & Inspire

Paycom - ATS; Marion (IN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Strong base pay

Uncapped commission

Paid training

Career growth opportunities

Health/Dental/Vision coverage

401(K) retirement program

Paid vacation

Employee discounts

Welcome gear

Exclusive sales contests

Job summary

My Wireless is seeking a Retail Store Manager to lead and coach a high-performing team at a busy location. You will drive sales, manage staff, and ensure exceptional customer service while maintaining store standards and compliance.

The role emphasizes coaching, accountability, and building lasting customer relationships. The ideal candidate has 1 year of management and retail or sales experience, with strong communication skills and willingness to work evenings and weekends.

Qualifications

• 1 year management experience in a similar field (Required).
• 1 year retail or customer-facing sales experience (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).
• Highly effective communication and interpersonal skills (Required).
• Bilingual (Preferred but may not be required depending on location).
• Retail or customer-facing sales experience in the telecommunications industry (Preferred).
• Experience prospecting through outbound calls (Preferred).

Responsibilities

• Coach and develop team members to achieve sales targets and KPIs.
• Supervise location operations, hiring, scheduling, and staff development.
• Build a steady client base through ethical, customer-centric practices.
• Establish business accounts with AT&T Signature team at community events.
• Maintain a clean, safe store and secure devices, merchandising per policies.
• Uphold store compliance with laws and company procedures.

Skills

Team leadership

Coaching

Customer service

Sales

Scheduling

Communication

Organizational skills

Education

Bachelor’s degree (Preferred)

Job description

My Wireless is seeking a Retail Store Manager to lead and coach a high-performing team at a busy location. You will drive sales, manage staff, and ensure exceptional customer service while maintaining store standards and compliance.

The role emphasizes coaching, accountability, and building lasting customer relationships. The ideal candidate has 1 year of management and retail or sales experience, with strong communication skills and willingness to work evenings and weekends.