Wireless Retail Specialist — Stock Grants & Customer Impact

T-Mobile; St. George (VT); In loco; USD 40.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate devices and service solutions, and use digital tools to explain coverage and benefits.

Success is measured by customer relationships, completing training, and contributing to a seamless experience. The role offers competitive pay, extensive benefits, and opportunities for growth within a nationwide team.

Competenze

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.
• Strong communication and problem-solving abilities.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Conoscenze

Customer Service

Sales

Communication

Problem Solving

Multitasking

Change Agility

Engaging People

Formazione

High School Diploma/GED (Required)

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate devices and service solutions, and use digital tools to explain coverage and benefits.

Success is measured by customer relationships, completing training, and contributing to a seamless experience. The role offers competitive pay, extensive benefits, and opportunities for growth within a nationwide team.