Wireless Retail Specialist - Stock Grants & Growth

T-Mobile; Olympia (WA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Résumé du poste

T-Mobile USA, Inc. is seeking a motivated Mobile Associate to support retail operations, engage customers, and recommend technology and service options. You will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Training is provided, and you will contribute to a team-focused, high-satisfaction environment with ongoing opportunities for growth and stock-based benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced retail setting.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile USA, Inc. is seeking a motivated Mobile Associate to support retail operations, engage customers, and recommend technology and service options. You will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Training is provided, and you will contribute to a team-focused, high-satisfaction environment with ongoing opportunities for growth and stock-based benefits.