Wireless Retail Specialist - Stock Grants & $20/hr

T-Mobile; Morehead (KY); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Résumé du poste

T-Mobile in Kentucky seeks a Mobile Associate to engage customers, demonstrate technology, and guide service choices in a fast-paced retail setting. You’ll build product knowledge, use digital tools, and develop skills in customer interaction and sales while supporting a seamless shopping journey.

The role offers training, competitive base pay with training pay, and access to benefits including stock grants and a 401(k).

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required).
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required).
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required).
• Effective at balancing customer needs and performance goals. (Required).
• At least 18 years of age
• Legally authorized to work in the United States

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Connaissances

Customer service

Sales

Communication

Team collaboration

Digital tools usage

Formation

High School Diploma/GED

Description du poste

T-Mobile in Kentucky seeks a Mobile Associate to engage customers, demonstrate technology, and guide service choices in a fast-paced retail setting. You’ll build product knowledge, use digital tools, and develop skills in customer interaction and sales while supporting a seamless shopping journey.

The role offers training, competitive base pay with training pay, and access to benefits including stock grants and a 401(k).