Wireless Retail Specialist — Stock Grant Eligible

T-Mobile; Manchester (NH); Sur place; USD 40 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision Insurance

401(k) Matching

Employee stock grants

Employee stock purchase plan

Paid time off & holidays

Parental & family leave

Tuition assistance

College coaching

Disability & life insurance

Stock & service discounts

Résumé du poste

T-Mobile is hiring a Mobile Associate in Manchester, NH. This role focuses on delivering personalized technology and service solutions, using digital tools to explain plans and features, and collaborating with teams to ensure a seamless customer experience.

The position requires a high school diploma and 6 months of retail customer service or sales experience, with training and growth opportunities, stock grants, and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED (Required)

Description du poste

T-Mobile is hiring a Mobile Associate in Manchester, NH. This role focuses on delivering personalized technology and service solutions, using digital tools to explain plans and features, and collaborating with teams to ensure a seamless customer experience.

The position requires a high school diploma and 6 months of retail customer service or sales experience, with training and growth opportunities, stock grants, and a comprehensive benefits package.