Wireless Retail Specialist - Growth & Stock Benefits

T-Mobile; Topeka (KS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and holidays

Parental and family leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to support customers and help them choose technology and service solutions. You will demonstrate features, explain plan benefits, and guide shoppers through their journey while building product knowledge.

The role emphasizes strong customer service, problem solving, and proficiency with digital tools. Training, team support, and competitive hourly pay are provided.

Qualifications

• High School Diploma or GED is required.
• Minimal customer service or sales experience preferred (6 months).

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Demonstrate network coverage, plans, and features using digital tools.
• Complete training to learn retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Undertake other duties as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to support customers and help them choose technology and service solutions. You will demonstrate features, explain plan benefits, and guide shoppers through their journey while building product knowledge.

The role emphasizes strong customer service, problem solving, and proficiency with digital tools. Training, team support, and competitive hourly pay are provided.