Wireless Retail Specialist - Growth & Benefits Eligible

T-Mobile US Inc.; Russellville (AL); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental and family leave

Commuter/transit programs

Zusammenfassung

T-Mobile USA, Inc. is seeking a Retail Mobile Associate to engage customers with technology and service solutions in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide shoppers from greeting to purchase, using digital tools and a customer-first mindset.

Successful candidates complete training, grow sales and service skills, and collaborate with teammates. The role offers competitive pay, comprehensive benefits, stock grants, and opportunities for

Qualifikationen

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Must be legally authorized to work in the United States.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED (Required)

Jobbeschreibung

T-Mobile USA, Inc. is seeking a Retail Mobile Associate to engage customers with technology and service solutions in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide shoppers from greeting to purchase, using digital tools and a customer-first mindset.

Successful candidates complete training, grow sales and service skills, and collaborate with teammates. The role offers competitive pay, comprehensive benefits, stock grants, and opportunities for