Wireless Retail Specialist

T-Mobile; El Centro (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k)

Stock grants

Paid time off

Holiday leave

Mobile service discounts

Home internet discounts

Career growth

Job summary

T-Mobile USA is hiring a Mobile Associate to support retail operations by helping customers choose technology and service plans in a fast-paced store environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to improve satisfaction and loyalty.

Ideal candidates have a high school diploma, strong communication, and a willingness to learn. Training is provided, with opportunities to grow within the company and earn incentives based on

Qualifications

• High School Diploma or GED required.
• At least 6 months in customer service or sales in a retail setting.
• Strong communication and problem-solving skills.

Responsibilities

• Provide personalized technology and service solutions to customers.
• Use digital tools to demonstrate network coverage and plan features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring a Mobile Associate to support retail operations by helping customers choose technology and service plans in a fast-paced store environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to improve satisfaction and loyalty.

Ideal candidates have a high school diploma, strong communication, and a willingness to learn. Training is provided, with opportunities to grow within the company and earn incentives based on