Wireless Retail Specialist

T-Mobile US Inc.

Arlington (VA)

On-site

USD 23,000 - 32,000

Full time

2 days ago

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Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers, demonstrate wireless technology, and guide shoppers through product options. You will build product knowledge and use digital tools to explain service plans, coverage, and features in a fast-paced retail setting.

The role requires a High School Diploma or GED and approximately six months of customer service or sales experience. Training is provided, and opportunities for advancement, with competitive benefits and stock

Qualifications

High School Diploma/GED (Required).
6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
Also responsible for other duties/projects as assigned by business management as needed.