Retail Wireless Sales Specialist

T-Mobile US Inc.; Riverside (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Annual stock grants

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through device and service solutions. The role emphasizes delivering a personalized experience and leveraging digital tools to show coverage and benefits.

The position requires a High School Diploma or GED and up to 6 months of experience in customer service or retail sales. Training pays during onboarding, with opportunities for incentives as you advance.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Ability to engage customers and demonstrate products and services.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Selling

Multitasking

Engaging People

Problem Solving

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through device and service solutions. The role emphasizes delivering a personalized experience and leveraging digital tools to show coverage and benefits.

The position requires a High School Diploma or GED and up to 6 months of experience in customer service or retail sales. Training pays during onboarding, with opportunities for incentives as you advance.