Wireless Retail Sales Pro

T-Mobile; Claremont (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Annual holidays

Discounts on mobile services

Job summary

T-Mobile USA, Inc. in California seeks a Mobile Associate to engage customers, demonstrate wireless technology, and tailor service plans in a fast-paced retail environment. You will build product knowledge, use digital tools, and guide customers through their shopping journey.

The role emphasizes customer advocacy, teamwork, and achieving sales goals. Training is provided, with competitive hourly pay, potential incentives, benefits, and opportunities for growth.

Qualifications

• High School Diploma/GED required.
• Experience in customer service or sales preferred (retail).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Digital tools

Product knowledge

Team collaboration

Communication

Adaptability

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in California seeks a Mobile Associate to engage customers, demonstrate wireless technology, and tailor service plans in a fast-paced retail environment. You will build product knowledge, use digital tools, and guide customers through their shopping journey.

The role emphasizes customer advocacy, teamwork, and achieving sales goals. Training is provided, with competitive hourly pay, potential incentives, benefits, and opportunities for growth.