Wireless Retail Sales Associate - Growth & Training

T-MOBILE USA, Inc.; Clarksville (IN); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid time off

Tuition assistance

Mobile service and home internet discounts

Job summary

T-MOBILE USA, Inc. is looking for team members to support retail operations. This role emphasizes engaging customers in a fast-paced environment, delivering personalized technology and service solutions.

Successful candidates will have a high school diploma and customer service experience. Opportunities for promotion and substantial benefits including health care, paid time off, and tuition assistance are offered.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training for retail processes and wireless technology.
• Collaborate with colleagues across channels for customer experience.
• Responsible for other duties as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-MOBILE USA, Inc. is looking for team members to support retail operations. This role emphasizes engaging customers in a fast-paced environment, delivering personalized technology and service solutions.

Successful candidates will have a high school diploma and customer service experience. Opportunities for promotion and substantial benefits including health care, paid time off, and tuition assistance are offered.