Wireless Retail Pro: Tech Solutions & Service

T-Mobile; Colorado; On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Stock grants

Job summary

T-Mobile is hiring for a retail associate to help customers with technology and service needs in a fast-paced store environment. You’ll build product knowledge, demonstrate solutions, and assist customers along their shopping journey.

The role focuses on customer interaction, digital tool usage, and service plan recommendations to drive satisfaction and loyalty. Responsibilities include delivering personalized solutions, training on retail processes, and collaborating with team members across

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to learn retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Communication

Customer Service

Sales

Change Agility

Multitasking

Engaging People

Teamwork

Wireless technology

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate to help customers with technology and service needs in a fast-paced store environment. You’ll build product knowledge, demonstrate solutions, and assist customers along their shopping journey.

The role focuses on customer interaction, digital tool usage, and service plan recommendations to drive satisfaction and loyalty. Responsibilities include delivering personalized solutions, training on retail processes, and collaborating with team members across