Wireless Retail Associate - Tech Demos & Service

T-Mobile US Inc.; Puerto Rico; Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Employee Stock Grants

Stock Purchase Plan

Paid Holidays

Paid Parental Leave

Tuition Assistance

Descripción de la vacante

T-Mobile US Inc. in Puerto Rico seeks a Mobile Associate to engage customers, demonstrate wireless solutions, and support sales transactions in a fast-paced retail setting. You will build product knowledge through training, nurture customer relationships, and contribute to satisfaction and performance.

The role offers comprehensive benefits and a path to grow within the One Team culture. Hourly pay starts at $17 with dedicated training pay of $5 per hour, and a guaranteed $20/hour when

Formación

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Knowledge, skills and abilities listed: Collaboration, Communication, Customer Needs Identification, Customer Service, Mobile Telecommunications, Product Knowledge, Sales, Sales Techniques, Technical Demonstrations

Responsabilidades

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction
• Assist customers in selecting personalized device and service solutions that meet their individual needs
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, and retail processes
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Collaboration

Communication

Customer Needs Identification

Customer Service

Mobile Telecommunications

Product Knowledge

Sales

Sales Techniques

Technical Demonstrations

Educación

High School Diploma/GED

6 months of customer service and/or sales experience

Descripción del empleo

T-Mobile US Inc. in Puerto Rico seeks a Mobile Associate to engage customers, demonstrate wireless solutions, and support sales transactions in a fast-paced retail setting. You will build product knowledge through training, nurture customer relationships, and contribute to satisfaction and performance.

The role offers comprehensive benefits and a path to grow within the One Team culture. Hourly pay starts at $17 with dedicated training pay of $5 per hour, and a guaranteed $20/hour when