Wireless Sales Associate – Training, Stock & Benefits

T-Mobile US Inc.; Hatillo (PR); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Puerto Rico Tax-Deferred Savings Plan

employee stock grants

employee stock purchase plan

vacation and sick time

up to 12 paid holidays

paid parental and family leave

family building benefits

back-up care

enhanced family support

tuition assistance

college coaching

short- and long-term disability

voluntary AD&D coverage

voluntary accident coverage

voluntary life insurance

mobile service & home internet-disount

Annual Stock Grant

Descripción de la vacante

T-Mobile USA in Puerto Rico's Hatillo area is seeking a Mobile Associate to engage customers, demonstrate wireless products, and help with sales transactions in a fast-paced store environment. You will build relationships, learn product knowledge, and use digital tools to show coverage and benefits, with training provided.

Requirements include a high school diploma and at least 6 months of customer service or retail experience; the role offers base pay plus training incentives and stock

Formación

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment is preferred.
• Ability to collaborate, communicate effectively and identify customer needs.

Responsabilidades

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Collaboration

Communication

Customer Needs Identification

Customer Service

Mobile Telecommunications

Product Knowledge

Sales

Sales Techniques

Technical Demonstrations

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA in Puerto Rico's Hatillo area is seeking a Mobile Associate to engage customers, demonstrate wireless products, and help with sales transactions in a fast-paced store environment. You will build relationships, learn product knowledge, and use digital tools to show coverage and benefits, with training provided.

Requirements include a high school diploma and at least 6 months of customer service or retail experience; the role offers base pay plus training incentives and stock