Wireless Retail Associate — Training Pay & Stock

T-Mobile US Inc.; San Germán (PR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employee stock grants

Paid holidays

Parental leave

Stock purchase plan

Job summary

T-Mobile US Inc. is seeking a Retail Mobile Associate in Puerto Rico to engage customers, demonstrate wireless products and services, and assist with sales transactions.

You will build customer relationships, gain product knowledge through training, and contribute to a high-quality retail experience. Responsibilities include guiding customers to personalized device and service solutions, using digital tools to show coverage, and completing required training.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Collaboration

Communication

Customer needs

Customer service

Mobile telecommunications

Product knowledge

Sales

Sales techniques

Technical demonstrations

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a Retail Mobile Associate in Puerto Rico to engage customers, demonstrate wireless products and services, and assist with sales transactions.

You will build customer relationships, gain product knowledge through training, and contribute to a high-quality retail experience. Responsibilities include guiding customers to personalized device and service solutions, using digital tools to show coverage, and completing required training.