Wireless Sales Associate - Training Pay & Stock Grants

T-Mobile US Inc.; Hatillo (PR); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Puerto Rico Tax-Deferred Savings Plan

Employee stock grants

Employee stock purchase plan

Vacation and sick time

Up to 12 paid holidays

Paid parental and family leave

Family building benefits

Back-up care

Tuition assistance

Descripción de la vacante

T-Mobile US Inc. in Hatillo, Puerto Rico seeks a Mobile Associate to support retail sales by engaging customers, demonstrating wireless products and services, and assisting with sales transactions in a fast-paced environment.

You will develop customer service and product knowledge through hands-on training and experience, with success measured by customer satisfaction, sales effectiveness, and skill development in a retail setting.

Formación

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsabilidades

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Collaboration

Communication

Customer Needs Identification

Customer Service

Mobile Telecommunications

Product Knowledge

Sales

Sales Techniques

Technical Demonstrations

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile US Inc. in Hatillo, Puerto Rico seeks a Mobile Associate to support retail sales by engaging customers, demonstrating wireless products and services, and assisting with sales transactions in a fast-paced environment.

You will develop customer service and product knowledge through hands-on training and experience, with success measured by customer satisfaction, sales effectiveness, and skill development in a retail setting.