Wireless Retail Associate: Stock Grants & Growth

T-Mobile; Buford (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and service options, and guide shoppers along their journey. This role emphasizes customer interaction, digital tool usage, and knowledge development to boost satisfaction and loyalty.

The position involves training on retail processes, teamwork across channels, and contributing to a positive customer experience in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and service options, and guide shoppers along their journey. This role emphasizes customer interaction, digital tool usage, and knowledge development to boost satisfaction and loyalty.

The position involves training on retail processes, teamwork across channels, and contributing to a positive customer experience in a fast-paced environment.