Wireless Retail Associate – Growth, Training & Stock

T-Mobile US Inc.; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Health insurance

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to join our Retail Team of Experts. You will engage customers in-store and online, demonstrate devices and services, and tailor solutions to individual needs while building lasting relationships.

Entry-level training is provided as you progress toward the Mobile Expert role. Competitive base pay, strong benefits, stock grants and flexible growth opportunities reflect our commitment to your career and success.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• High School Diploma/GED required.
• Legally authorized to work in the United States.

Responsibilities

• Assist customers in-store and online demonstrations of devices and services.
• Provide personalized solutions and upsell products and plans to customers.
• Collaborate with team to ensure a seamless customer experience and resolve issues.

Skills

Customer advocacy

Competitive drive

Team collaboration

Balancing customer needs

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to join our Retail Team of Experts. You will engage customers in-store and online, demonstrate devices and services, and tailor solutions to individual needs while building lasting relationships.

Entry-level training is provided as you progress toward the Mobile Expert role. Competitive base pay, strong benefits, stock grants and flexible growth opportunities reflect our commitment to your career and success.