Wireless Retail Advocate: Growth, Commission & ESOP

Arch Telecom; Salem (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

ESOP

Uncapped commissions

Automatic raises

Health benefits

Job summary

Arch Telecoms is seeking enthusiastic Mobile Associates to join our retail team. You will learn customer service, demonstrate devices and services, and help customers find personalized solutions. This role emphasizes training and growth toward a Mobile Expert position after completion of training.

You will build knowledge of products, plan options, and in-store processes while delivering a high-energy customer experience. Competitive pay with benefits and career advancement opportunities.

Qualifications

• Minimum 6 months of customer service or sales experience, retail environment preferred.
• Must be 18 years or older, able to stand long periods, and lift up to 25 lbs.

Responsibilities

• Assist customers with shopping and product demonstrations, both in-store and online.
• Guide customers through purchasing processes and service options with patience and empathy.
• Collaborate with store team to deliver a best-in-class customer experience and meet sales goals.

Skills

Customer service

Sales skills

Communication

Teamwork

Education

High school diploma

Tools

POS system

Job description

Arch Telecoms is seeking enthusiastic Mobile Associates to join our retail team. You will learn customer service, demonstrate devices and services, and help customers find personalized solutions. This role emphasizes training and growth toward a Mobile Expert position after completion of training.

You will build knowledge of products, plan options, and in-store processes while delivering a high-energy customer experience. Competitive pay with benefits and career advancement opportunities.