Wireless Experience & Tech Solutions Pro

T-MOBILE USA, Inc.; Virginia Beach (VA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Paid time off and holidays

Tuition assistance

Short- and long-term disability

Job summary

T-MOBILE USA, Inc. is looking for Mobile Associates in Virginia Beach who will assist customers with their technology needs in a vibrant retail environment. Successful candidates should have a strong aptitude for customer service and technology.

This role includes building product knowledge, utilizing digital tools, and developing customer relationships. You will benefit from competitive hourly pay including training pay and an annual incentive target.

T-Mobile also offers a comprehensive benefits package, highlighting its commitment to employee welfare.

Qualifications

• 6 months of customer service and/or sales experience in a Retail environment is preferred.
• At least 18 years of age is required.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in personalized technology and service solutions.
• Utilize digital tools for product demonstrations and customer engagement.
• Complete training on retail processes and wireless technology.
• Collaborate with colleagues for a seamless customer experience.
• Perform additional duties as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for Mobile Associates in Virginia Beach who will assist customers with their technology needs in a vibrant retail environment. Successful candidates should have a strong aptitude for customer service and technology.

This role includes building product knowledge, utilizing digital tools, and developing customer relationships. You will benefit from competitive hourly pay including training pay and an annual incentive target.

T-Mobile also offers a comprehensive benefits package, highlighting its commitment to employee welfare.