Wireless Tech Sales Associate

T-MOBILE USA, Inc.; Salem (VA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. in Salem, VA seeks a Mobile Associate to engage customers, learn retail processes, and guide shoppers through technology and service options in a fast-paced environment.

The role offers on-the-job training with an hourly pay of $19.50 plus $5 training pay, a path to Mobile Expert with an annual incentive target of $18,000, and a guaranteed $20/hour including incentives; comprehensive benefits including medical, dental, vision, 401(k), stock grants, and more.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate across channels to ensure a seamless customer experience.

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Salem, VA seeks a Mobile Associate to engage customers, learn retail processes, and guide shoppers through technology and service options in a fast-paced environment.

The role offers on-the-job training with an hourly pay of $19.50 plus $5 training pay, a path to Mobile Expert with an annual incentive target of $18,000, and a guaranteed $20/hour including incentives; comprehensive benefits including medical, dental, vision, 401(k), stock grants, and more.