Tech-Savvy Mobile Retail Associate for Growth & Benefits

T-Mobile; Chesapeake (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant program

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate in Chesapeake, VA to engage customers and guide them through technology and service options in a fast-paced retail setting.

The role emphasizes product knowledge, digital tool usage, and relationship-building to drive satisfaction and loyalty. You’ll support colleagues and participate in ongoing training while contributing to a positive customer experience.

Qualifications

• Minimum 6 months of customer service or sales experience in a retail environment.
• Strong communication and problem-solving skills.
• Willingness to learn and adapt to new products and services.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Demonstrate network coverage and product features using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate with teammates across channels to ensure a seamless customer experience.
• Support additional duties or projects as assigned by management.

Skills

Customer interaction

Communication

Problem solving

Sales

Teamwork

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate in Chesapeake, VA to engage customers and guide them through technology and service options in a fast-paced retail setting.

The role emphasizes product knowledge, digital tool usage, and relationship-building to drive satisfaction and loyalty. You’ll support colleagues and participate in ongoing training while contributing to a positive customer experience.