Bilingual Mobile Sales Pro — Tech Solutions & Growth

T-Mobile; Virginia Beach (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring for a retail associate role in Virginia Beach. You will help customers with devices and services, using digital tools to show coverage and benefits, and completing training to stay knowledgeable about products and processes.

The role emphasizes customer relationships and a seamless shopping experience. The position includes base pay with training pay and eligibility for annual incentives, plus stock grants and benefits.

Qualifications

• High school diploma or GED required; retail experience preferred.
• Strong communication, problem-solving, and customer-service skills.
• Ability to multitask and engage customers with product demonstrations.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, Retail environment (Preferred)

Job description

T-Mobile is hiring for a retail associate role in Virginia Beach. You will help customers with devices and services, using digital tools to show coverage and benefits, and completing training to stay knowledgeable about products and processes.

The role emphasizes customer relationships and a seamless shopping experience. The position includes base pay with training pay and eligibility for annual incentives, plus stock grants and benefits.