Wireless Experience Specialist

T-Mobile; Purdy Corner (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical/dental/vision insurance

Discounts on mobile service

Job summary

T-Mobile USA, Inc. hires Mobile Associates to join our Retail Team of Experts and deliver outstanding customer experiences in a fast-paced environment.

You will learn to demonstrate devices and services, identify customer needs, and provide personalized solutions while supporting team initiatives. Roles include training during the onboarding period, with opportunities for growth to Mobile Expert as you develop skills in wireless technology and customer care.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Assist customers and provide a world-class shopping experience, demonstrating and recommending devices and services.
• Build knowledge of products and services to educate customers and close sales.
• Collaborate with store team to deliver a seamless customer experience.

Skills

Customer service

Sales experience

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. hires Mobile Associates to join our Retail Team of Experts and deliver outstanding customer experiences in a fast-paced environment.

You will learn to demonstrate devices and services, identify customer needs, and provide personalized solutions while supporting team initiatives. Roles include training during the onboarding period, with opportunities for growth to Mobile Expert as you develop skills in wireless technology and customer care.