Wireless Customer Experience Specialist

T-Mobile; Liberal (KS); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Disability insurance

Life insurance

Long-term care insurance

Mobile service discounts

Home internet discounts

Transit programs

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a fast-paced retail environment. You will build product knowledge, engage customers, demonstrate technology solutions, and guide shoppers through their journey with digital tools and strong service orientation.

We offer comprehensive benefits, competitive base pay, stock grants, and annual incentives. Eligible employees enjoy training, career growth, and a supportive team culture at T-Mobile.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions through customer service and sales.
• Demonstrate network coverage, service plans, and product features using digital tools.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Eligibility to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a fast-paced retail environment. You will build product knowledge, engage customers, demonstrate technology solutions, and guide shoppers through their journey with digital tools and strong service orientation.

We offer comprehensive benefits, competitive base pay, stock grants, and annual incentives. Eligible employees enjoy training, career growth, and a supportive team culture at T-Mobile.