Wine Tasting Room Manager - Elevate Guest Experience

Wine Industry Expo; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Job summary

Cescaphe Event Group in Pennsylvania is seeking a Tasting Room Manager to oversee daily tasting room operations, supervise staff, coordinate events, and drive sales while upholding the highest hospitality standards.

The ideal candidate will hold a Bachelor's degree in Hospitality Management or a related field, have at least three years of hospitality management experience, and demonstrate strong leadership, communication, multitasking, and wine service knowledge.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum 3 years in hospitality management, preferably in a tasting room.
• Experience in event planning and execution; inventory control familiarity.

Responsibilities

• Oversee daily tasting room operations and guest experience.
• Lead, train, and motivate staff to deliver top service.
• Develop strategies to increase sales and promote products.
• Coordinate tasting events, private functions, and other events.
• Monitor inventory and ordering to minimize waste.
• Ensure health and safety compliance and a clean environment.
• Collaborate with marketing and sales to create campaigns.
• Address customer inquiries and resolve complaints promptly.
• Stay informed on industry trends to maintain a competitive edge.

Skills

Leadership

Communication

Multitasking

Problem-solving

Wine knowledge

Education

Bachelor's in Hospitality Management or related field

Tools

MS Office

Hospitality software

Job description

Cescaphe Event Group in Pennsylvania is seeking a Tasting Room Manager to oversee daily tasting room operations, supervise staff, coordinate events, and drive sales while upholding the highest hospitality standards.

The ideal candidate will hold a Bachelor's degree in Hospitality Management or a related field, have at least three years of hospitality management experience, and demonstrate strong leadership, communication, multitasking, and wine service knowledge.