Wine Program Lead & Guest Experience Architect

SA Hospitality Group; New York (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Commission

Job summary

SA Hospitality Group seeks a skilled Sommelier to elevate our wine program, educate staff, and deliver outstanding guest service across the dining room and beverage stations. You will manage wine procurement, inventory, training, and on-floor service, recommending pairings, guiding guests, and leading staff tastings to ensure consistent quality and wine knowledge throughout the team.

Attention to detail, strong communication, and guest-driven service are essential as you build guest loyalty and

Qualifications

• Experience in wine program management and staff training.
• Ability to advise guests on wine pairings and budgets.
• Strong inventory and menu accuracy knowledge.
• Proven track record of elevating guest wine experiences.

Responsibilities

• Lead wine training for new hires and ongoing staff education.
• Oversee wine procurement, inventory, and par levels.
• Provide wine recommendations and pairings to guests.
• Maintain wine presentation, decanting, and proper service on the floor.
• Monitor beverage costs and collaborate with culinary team on menus.

Skills

Wine knowledge

Staff training

Guest service

Inventory management

Upselling techniques

On-floor service

Tools

Toast POS

Resy

Job description

SA Hospitality Group seeks a skilled Sommelier to elevate our wine program, educate staff, and deliver outstanding guest service across the dining room and beverage stations. You will manage wine procurement, inventory, training, and on-floor service, recommending pairings, guiding guests, and leading staff tastings to ensure consistent quality and wine knowledge throughout the team.

Attention to detail, strong communication, and guest-driven service are essential as you build guest loyalty and