TASTING ROOM ASSOCIATE

Penns Woods Winery; Pennsylvania; Hybrid; USD 17,000 - 25,000; Part time

Job summary

Penns Woods Winery is seeking a Tasting Room Sales & Hospitality Associate in Pennsylvania. This part-time role involves providing outstanding hospitality, educating guests about our wines, and promoting Wine Club memberships, while delivering energetic, friendly service during busy weekends.

The position requires weekend availability and occasional weekday shifts, with full training provided. Enjoy a vibrant, customer-focused role at a family-owned winery with opportunities for growth.

Qualifications

• Excellent customer service and communication skills.
• Ability to stand for extended periods and lift up to 50 lbs.
• Weekend availability required.
• Wine knowledge preferred but not required.
• Professional appearance and demeanor.

Responsibilities

• Provide guests with outstanding hospitality and engage with customers in a friendly, energetic manner.
• Educate guests on our story and wines.
• Promote Wine Club Memberships and assist with sign-ups.
• Answer phones and handle customer inquiries.

Skills

Customer service

Sales skills

POS system

Wine knowledge

Communication

Reliability

Physical stamina

Tools

POS software

Job description

Tasting Room Sales & Hospitality Associate

Our Tasting Room Sales & Hospitality Associates are outgoing, love people & have a passion for wine. This high energy position entails selling wine & wine club memberships while telling the story of our small, family-owned winery & the exciting wine being made in Pennsylvania! We strive to provide a memorable experience through our excellent customer service & premium products. Join our enthusiastic team & learn more about wine.

This is a part-time (up to 30 hrs/week) position requires a minimum of 2 full weekends (4 individual weekend days) a month and select week days if needed.

Tasting Room Duties Include:

• Provide guests with outstanding hospitality. Interact with customers in a professional, energetic and friendly manner.
• Educate guests on our story and our wines.
• Work alongside other tasting room team members and the ability to work alone.
• Exceptional sales and hospitality skills.
• Promote Wine Club Memberships.
• Answer phone and assist with customer requests and questions.
• Represent the winery at outside events as necessary.
• Maintain Tasting Room cleanliness and merchandise displays.

This position requires weekends and open week day availability. We appreciate the flexibility to help out with eveningevents, or off-site pouring as needed.

Qualifications

• Written/verbal communication skills.
• Computer proficiency required/POS knowledge preferable.
• Outstanding customer service skills.
• Strong organizational and problem solving skills.
• Wine knowledge preferred.
• Professional appearance and demeanor.
• Ability to stand for extended periods of time and lift/carry 50 lbs.
• Reliable form of transportation
• 21 years of age or older.

NOTE:This part-time job has the possibility of full time advancement! We are looking for individuals who are outgoing, can multi-task, and are extremely reliable. Knowledge of wine is a plus but not required!

Full Training will be provided along with RAMP training (Responsible Alcohol Management Program).