Wine & Spirits Sales Associate — Customer Experience

Total Wine & More; Nashville (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO

Store discounts

Health insurance

401(k)

HSA/FSA

Job summary

Total Wine & More is seeking a Service Team Member in Nashville to engage customers, advise on products, and drive sales. You will be part of a team that delivers exceptional service and supports merchandising, curbside pickup, and delivery where needed.

You will participate in wine, spirits, and beer training to build product knowledge, while maintaining store safety, promotions, and loyalty programs. The role requires flexibility, including evenings and weekends, with a strong emphasis on

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Provide excellent customer service and build relationships with customers.
• Drive sales by engaging with customers and advising on products.
• Assist with merchandising, front-end and other duties as needed.
• Fulfill online orders and assist with in-store and curbside pickup and delivery.

Skills

Customer service

Sales

Inventory management

POS experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking a Service Team Member in Nashville to engage customers, advise on products, and drive sales. You will be part of a team that delivers exceptional service and supports merchandising, curbside pickup, and delivery where needed.

You will participate in wine, spirits, and beer training to build product knowledge, while maintaining store safety, promotions, and loyalty programs. The role requires flexibility, including evenings and weekends, with a strong emphasis on