Wine Educator: Craft Memorable Tasting Experiences

Rombauer Vineyards; St. Helena (CA); Sur place; USD 3 324 000 - 4 491 000; Plein temps

Avantages offerts par ce poste

Medical and dental coverage

401k plans

Profit sharing

Employee wine shop access

Résumé du poste

GALLO, a family-owned company, is seeking a Wine Educator to deliver welcoming guest experiences, sharing wine knowledge, winery history, and brand stories. You will guide educational tastings, provide glass/bottle service, support tours, and assist with reservations, POS, and wine club signups in a bustling tasting room environment.

Ideal candidates bring hospitality experience, strongcommunication and teamwork, and a commitment to operational excellence, with weekend availability and the

Qualifications

• 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing, or teaching experience.
• Must be 21 years of age or older.
• Must be able to lift and move up to 50 pounds.
• Must work weekends and have a flexible schedule.
• Knowledge of basic computer operation.
• Frequent walking and standing.
• Ability to multitask with attention to detail.
• Experience reading and writing simple instructions and memos.
• Experience in conflict resolution.
• Experience in a team-oriented environment.
• Travel up to 5% for onboarding, training, meetings, and events.

Responsabilités

• Lead educational tastings and share wine knowledge, winery history and brand stories.
• Provide glass and bottle service, support tours, and help guests discover wine and non-wine products.
• Assist with reservations, point-of-sale transactions, wine club signups, inventory, and opening/closing activities.
• Maintain a polished guest experience in indoor and outdoor settings and assist hospitality events and operations.

Connaissances

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Conflict resolution

Public relations

Formation

High school diploma or equivalency

Bachelor's degree

Description du poste

GALLO, a family-owned company, is seeking a Wine Educator to deliver welcoming guest experiences, sharing wine knowledge, winery history, and brand stories. You will guide educational tastings, provide glass/bottle service, support tours, and assist with reservations, POS, and wine club signups in a bustling tasting room environment.

Ideal candidates bring hospitality experience, strongcommunication and teamwork, and a commitment to operational excellence, with weekend availability and the