Wine Club Restaurant Manager: Lead Operations

Cooper's Hawk Winery and Restaurants; Tampa (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Dining discounts

Medical insurance

401(k) retirement plan

Paid time off

Employee discounts

Parental leave

Career development opportunities

Job summary

Cooper’s Hawk Winery & Restaurants in Tampa, FL is seeking a Restaurant Manager/Brand Ambassador to oversee a high-volume full-service restaurant with a retail component and Wine Club program. You’ll lead shift operations, coach hourly teammates, and partner with the General Manager to drive guest service and financial results.

You’ll train staff, manage schedules, and grow the Wine Club community by educating guests and inviting them to join.

Qualifications

• 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
• Minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Is results-driven; able to coach team to hit restaurant targets (e.g. Wine Club growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Responsibilities

• Oversee 1-2 departments including food runners, host, porters and/or bar
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful and cohesive work environment
• Manage people by participating in hourly Team Member hiring, training and updating weekly schedules
• Lead Community and/or department meetings and coach Team Members
• Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments
• Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain a safe, secure and healthy work environment and food safety
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
• Other duties as assigned

Skills

Supervisory experience

Communication skills

Financial acumen

Microsoft Office

ServSafe certification

Tools

Microsoft Office

Job description

Cooper’s Hawk Winery & Restaurants in Tampa, FL is seeking a Restaurant Manager/Brand Ambassador to oversee a high-volume full-service restaurant with a retail component and Wine Club program. You’ll lead shift operations, coach hourly teammates, and partner with the General Manager to drive guest service and financial results.

You’ll train staff, manage schedules, and grow the Wine Club community by educating guests and inviting them to join.