Windows Helpdesk Support

Xperteks Computer Consultancy, Inc.; Wilton (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Xperteks Computer Consultancy, Inc. is seeking a Windows/PC Help Desk Support to provide on-site support full-time. Ideal candidates will be passionate about technology and proficient in Windows OS, with skills in remote software, network troubleshooting, and Microsoft 365.

The position involves desktop support, proactive maintenance, and communication for effective documentation. A strong team player is essential to thrive in this energetic environment.

Qualifications

• High proficiency in Windows Operating System.
• Knowledge of the latest technologies and troubleshooting.
• Experience with network and firewall troubleshooting.

Responsibilities

• Provide general desktop, user, and hardware support.
• Conduct proactive system maintenance including backups.
• Support general connectivity and troubleshooting.
• Assist with network and server support.
• Offer clear communication and documentation.

Skills

Remote Software Technologies

VPN Connectivity

TCP/IP LAN Networks

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365

Cloud platforms

GSuite Administration

Critical Thinking

Organization

Job description

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time On-Site position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

• Remote Software Technologies
• VPN Connectivity and TCP/IP LAN Networks
• General Network and Firewall troubleshooting
• Windows Troubleshooting
• Printer Troubleshooting
• Microsoft 365 and Cloud other various cloud platforms
• GSuite Administration
• Critical Thinker
• Organized

Ideal Candidates Should Be Able To

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation