Windows and MacOS Desktop Support

Xperteks Computer Consultancy, Inc.

New York (NY)

Hybrid

USD 55,000 - 75,000

Full time

14 days+

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Job summary

A leading Managed Services Provider is seeking a dedicated individual for a Full-Time Hybrid Technical Support role. The ideal candidate will have a passion for computers and must demonstrate proficiency in Windows Operating Systems. Responsibilities include onsite support for clients, troubleshooting, and maintaining remote software solutions. A strong capability in networking and cloud platforms is essential. The position demands good communication skills and the ability to think critically.

Qualifications

Must be proficient in Windows OS and troubleshooting.
Experienced in Remote Software Technologies and VPN Connectivity.
Ability to support and maintain network and server systems.

Responsibilities

Provide general desktop and hardware support.
Conduct proactive system maintenance and backups.
Assist with network, server, and connectivity issues.
Communicate effectively and document processes.

Skills

Windows Operating System

Remote Software Technologies

VPN Connectivity

TCP/IP LAN Networks

General Network Troubleshooting

Printer Troubleshooting

Microsoft 365

GSuite Administration

Critical Thinking

Job description

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis. Onsite client visits will be required.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced and Proficient In