Windows Help Desk Technician – Onsite Full-Time

Xperteks Computer Consultancy, Inc.; Wilton (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Xperteks Computer Consultancy, Inc. is seeking a Windows/PC Help Desk Support to provide on-site support full-time. Ideal candidates will be passionate about technology and proficient in Windows OS, with skills in remote software, network troubleshooting, and Microsoft 365.

The position involves desktop support, proactive maintenance, and communication for effective documentation. A strong team player is essential to thrive in this energetic environment.

Qualifications

• High proficiency in Windows Operating System.
• Knowledge of the latest technologies and troubleshooting.
• Experience with network and firewall troubleshooting.

Responsibilities

• Provide general desktop, user, and hardware support.
• Conduct proactive system maintenance including backups.
• Support general connectivity and troubleshooting.
• Assist with network and server support.
• Offer clear communication and documentation.

Skills

Remote Software Technologies

VPN Connectivity

TCP/IP LAN Networks

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365

Cloud platforms

GSuite Administration

Critical Thinking

Organization

Job description

Xperteks Computer Consultancy, Inc. is seeking a Windows/PC Help Desk Support to provide on-site support full-time. Ideal candidates will be passionate about technology and proficient in Windows OS, with skills in remote software, network troubleshooting, and Microsoft 365.

The position involves desktop support, proactive maintenance, and communication for effective documentation. A strong team player is essential to thrive in this energetic environment.