Windows Helpdesk and Deskside support

Xperteks; Colorado; Hybrid; USD 42,000 - 70,000; Full time

Job summary

Xperteks is seeking a Windows/PC Help Desk Support for a Full-Time Hybrid role. The position involves on-site client support within a MSP environment, with an emphasis on Windows troubleshooting and network basics.

The ideal candidate will be passionate about technology, proficient in Windows OS, and able to learn quickly. Required capabilities include remote software technologies, VPN/TCP/IP LAN, and cloud platforms like Microsoft 365.

Qualifications

• Must be proficient in Windows Operating System and troubleshoot quickly.
• Experience with remote software technologies and cloud platforms is beneficial.
• Strong communication and documentation skills expected.

Responsibilities

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation
• Onsite support required

Skills

Remote Software Technologies

VPN Connectivity

TCP/IP LAN Networks

General Network Troubleshooting

Firewall Troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365

Cloud Platforms

Critical Thinker

Organized

Job description

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365 and Cloud other various cloud platforms

Critical Thinker

Organized

Ideal Candidates Should Be Able To

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation
• Onsite support required