Windows Helpdesk Support

Xperteks; Town of Wilton (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Xperteks in Town of Wilton, NY is hiring a Windows/PC Help Desk Support to assist a client on-site full-time. The role requires strong Windows OS expertise, problem solving, and a proactive approach to endpoint support.

Ideal candidates will handle desktop, printer, VPN, and cloud-related issues, maintain backups, and document all actions. The position emphasizes reliability, clear communication, and teamwork in a fast-paced MSP environment.

Qualifications

• Hands-on experience with Windows OS and hardware support.
• Ability to troubleshoot and learn quickly.
• Excellent communication and documentation skills.

Responsibilities

• Provide general desktop, user and hardware support.
• Provide proactive system maintenance including backup solutions.
• Provide general connectivity and troubleshooting support.
• Provide network and server support.
• Maintain clear communication and documentation.

Skills

Remote software technologies

VPN connectivity

TCP/IP LAN networks

General network troubleshooting

Windows troubleshooting

Printer troubleshooting

Microsoft 365 and cloud platforms

GSuite administration

Critical thinker

Organized

Job description

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time On-Site position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

• Remote Software Technologies
• VPN Connectivity and TCP/IP LAN Networks
• General Network and Firewall troubleshooting
• Windows Troubleshooting
• Printer Troubleshooting
• Microsoft 365 and Cloud other various cloud platforms
• GSuite Administration
• Critical Thinker
• Organized

Ideal Candidates Should Be Able To

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation