Windows Help Desk Specialist — On-Site Tech & Networking

Xperteks; Town of Wilton (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Xperteks in Town of Wilton, NY is hiring a Windows/PC Help Desk Support to assist a client on-site full-time. The role requires strong Windows OS expertise, problem solving, and a proactive approach to endpoint support.

Ideal candidates will handle desktop, printer, VPN, and cloud-related issues, maintain backups, and document all actions. The position emphasizes reliability, clear communication, and teamwork in a fast-paced MSP environment.

Qualifications

• Hands-on experience with Windows OS and hardware support.
• Ability to troubleshoot and learn quickly.
• Excellent communication and documentation skills.

Responsibilities

• Provide general desktop, user and hardware support.
• Provide proactive system maintenance including backup solutions.
• Provide general connectivity and troubleshooting support.
• Provide network and server support.
• Maintain clear communication and documentation.

Skills

Remote software technologies

VPN connectivity

TCP/IP LAN networks

General network troubleshooting

Windows troubleshooting

Printer troubleshooting

Microsoft 365 and cloud platforms

GSuite administration

Critical thinker

Organized

Job description

Xperteks in Town of Wilton, NY is hiring a Windows/PC Help Desk Support to assist a client on-site full-time. The role requires strong Windows OS expertise, problem solving, and a proactive approach to endpoint support.

Ideal candidates will handle desktop, printer, VPN, and cloud-related issues, maintain backups, and document all actions. The position emphasizes reliability, clear communication, and teamwork in a fast-paced MSP environment.