Windows Desktop Support Specialist II | DoD Cleared

Kiakahi; Austin (TX); On-site; USD 73,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

Flexible Spending Accounts

401(k)

PTO

Tuition reimbursement

Paid federal holidays

Job summary

Kiakahi LLC in Austin, TX is seeking a Computer Operator Support Specialist to join our team supporting a large government client. The role maintains IT compliance through deployments, patching, configuration, troubleshooting and repair of Windows 10+ laptops and desktops and associated peripherals.

You will use Active Directory tools, SCCM, remote access, and collaboration apps; assist during briefings, and work with multiple sites.

Qualifications

• High School/GED or equivalent required.
• 3–5 years desktop administration experience preferred.
• Must possess IT I level certification IAW AR 25-2 and IAT II per DoD 8570.01-M.
• Valid driver’s license with clean record; occasional company vehicle use.

Responsibilities

• Configure, diagnose, reimage, reload and repair Windows laptops/desktops (Windows Vista to Windows 10+) and peripherals.
• Configure and repair MS Office 2013 applications and Outlook components.
• Maintain and troubleshoot NCES products and Jabber IM app.
• Manage WiFi, AirCard, handheld devices, and CAC/Smart Card readers.
• Utilize Active Directory and SCCM to manage objects and remote desktops.

Skills

Customer service

Communication

Confidentiality

Teamwork

Education

High School/GED

DoD 8570.01-M IAT II

Tools

SCCM

Active Directory

Remote tools

Google Earth

Job description

Kiakahi LLC in Austin, TX is seeking a Computer Operator Support Specialist to join our team supporting a large government client. The role maintains IT compliance through deployments, patching, configuration, troubleshooting and repair of Windows 10+ laptops and desktops and associated peripherals.

You will use Active Directory tools, SCCM, remote access, and collaboration apps; assist during briefings, and work with multiple sites.