Windows Desktop Support Pro — Deployments & Imaging

TEKsystems; Lancaster (Lancaster County); On-site; USD 62,000 - 72,000; Full time

Job summary

TEKsystems is hiring an IT Support / Desktop Technician for a Contract to Hire role based out of Lancaster, PA. You will work directly with end users, troubleshoot Windows desktop issues, image and deploy systems, and handle OS-level problems.

The role emphasizes hands-on desktop support, asset management, and documenting resolutions. This onsite position offers a path to permanent placement with TEKsystems in a collaborative environment.

Qualifications

• Hands-on IT support experience in a Windows environment.
• Experience imaging, deploying, and reimaging Windows computers.
• Strong Level 2 troubleshooting for hardware and software.
• Ability to document work and resolutions clearly.

Responsibilities

• Troubleshoot escalated end-user hardware and software problems
• Configure, prepare, and deploy Windows computers
• Reimage laptops and desktops as needed
• Diagnose operating system and endpoint issues
• Assist with workstation replacements, refreshes, and deployments
• Track IT equipment and maintain accurate asset information
• Support security and encryption tools used on employee devices
• Work through more complex technical issues that require Level 2 support
• Document completed work and technical resolutions

Skills

Windows desktop support

PC imaging

Level 2 troubleshooting

Hardware and software support

Tools

PowerShell

Group Policy

Endpoint security tools

Device encryption

IT asset management

Job description

TEKsystems is hiring an IT Support / Desktop Technician for a Contract to Hire role based out of Lancaster, PA. You will work directly with end users, troubleshoot Windows desktop issues, image and deploy systems, and handle OS-level problems.

The role emphasizes hands-on desktop support, asset management, and documenting resolutions. This onsite position offers a path to permanent placement with TEKsystems in a collaborative environment.