Onsite IT Support & Imaging Technician

TEKsystems; Martinez (CA); Presencial; USD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401k plan

Pre-tax contributions

Life Insurance

Disability insurance

Health Spending Account

Transit benefits

PTO

Descripción de la vacante

TEKsystems is seeking an experienced IT Support Technician to join a busy team handling desktop and help desk needs. The role involves onsite support, imaging deployments, and resolving hardware, software, and network issues for users.

You will assist with Windows 11 upgrades, MFA-related support, and day-to-day technical issues while moving around the work environment to support users onsite. Lifting up to 30 lbs and occasional dirty environments are possible.

Formación

• Experience handling desktop and help desk tickets.
• Strong customer service and independent problem solving.
• Comfortable with onsite support and equipment imaging/deployments.

Responsabilidades

• Troubleshoot desktop and software issues for users.
• Support Windows 11 upgrades and device deployments.
• Imaging and deploying new laptops and mobile devices.
• Assist with MFA-related support and connectivity issues.
• Move around the work environment to support users onsite.

Conocimientos

Desktop & Help Desk Support

Windows Troubleshooting

Imaging & Deployments

Hardware & Network Connectivity

MFA Support

Customer Service

Laptop Upgrades

Windows 11/10

Onsite Support

Descripción del empleo

TEKsystems is seeking an experienced IT Support Technician to join a busy team handling desktop and help desk needs. The role involves onsite support, imaging deployments, and resolving hardware, software, and network issues for users.

You will assist with Windows 11 upgrades, MFA-related support, and day-to-day technical issues while moving around the work environment to support users onsite. Lifting up to 30 lbs and occasional dirty environments are possible.