Onsite IT Desktop Support Tech - Windows, AD, VPN

TEKsystems; Maryland; On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical, dental & vision

Critical Illness protection

401(k) Retirement Plan

Life Insurance

Disability—short & long-term

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

TEKsystems is hiring a Desktop Support Technician to provide in-person hardware and software support onsite in Clinton, MD. The role runs Monday through Friday from 2:00 PM to 10:00 PM, with a requirement to work one weekend per month.

The candidate will work in a collaborative team environment addressing imaging, repairs, software installs, AD management, and end-user support. Experience with Windows 10, Office apps, VPN, wireless, and Help Desk ticketing systems is expected.

Qualifications

• Ability to work in a team and independently with strong problem-solving skills.
• Imaging and configuring Windows PCs; hardware break-fix and software installs.
• End-user network troubleshoooting including VPN, wireless, and adapters.
• AD account and group management; familiarity with Adaxes interface.
• Experience with Windows 10; Mac OS is a bonus; Office apps support.
• Experience with Help Desk ticketing systems and mobile device support.

Skills

Troubleshooting

Teamwork

Imaging PCs

Hardware repair

Software installation

AD management (Adaxes)

Windows 10

Mac support

Office apps

Help desk tooling

Mobile device support

Job description

TEKsystems is hiring a Desktop Support Technician to provide in-person hardware and software support onsite in Clinton, MD. The role runs Monday through Friday from 2:00 PM to 10:00 PM, with a requirement to work one weekend per month.

The candidate will work in a collaborative team environment addressing imaging, repairs, software installs, AD management, and end-user support. Experience with Windows 10, Office apps, VPN, wireless, and Help Desk ticketing systems is expected.