Contract IT Support Tech – Windows & Imaging (Tyler, TX)

TEKsystems; Tyler (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) Plan

Pre-tax & Roth

Life Insurance

Disability insurance

HSA

Transit benefits

PTO & vacation

Job summary

TEKsystems is seeking an IT support technician for an onsite contract role in Tyler, TX. The position focuses on escalated IT support, deployment, and maintenance of desktop and handheld devices, as well as printers and network infrastructure in a warehouse setting.

The role requires familiarity with security policies and standard IT practices, and experience with ServiceNow or Halo platforms is a plus.

Qualifications

• Experience providing escalated IT support for internal staff.
• Knowledge of IT security policies and company standards.
• Familiarity with IT service platforms such as ServiceNow or Halo.
• Ability to support warehouse operations and plant floor environments.

Responsibilities

• Provide escalated IT support for internal employees implementing and maintaining IT infrastructure.
• Enforce security policies and company standards across devices and systems.
• Utilize ServiceNow/Halo for incident tracking and resolution.
• Support deployment and troubleshooting of desktops, handheld scanners, printers, and network hardware.

Skills

PC Deployment / Imaging

Hardware troubleshooting

Windows 10/11 support

Printer & network issues

Tools

Microsoft InTune

Autopilot

ServiceNow

Halo platforms

Job description

TEKsystems is seeking an IT support technician for an onsite contract role in Tyler, TX. The position focuses on escalated IT support, deployment, and maintenance of desktop and handheld devices, as well as printers and network infrastructure in a warehouse setting.

The role requires familiarity with security policies and standard IT practices, and experience with ServiceNow or Halo platforms is a plus.