Hybrid Windows & Mac Desktop Support Specialist

Xperteks Computer Consultancy, Inc.; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading Managed Services Provider is seeking a dedicated individual for a Full-Time Hybrid Technical Support role. The ideal candidate will have a passion for computers and must demonstrate proficiency in Windows Operating Systems. Responsibilities include onsite support for clients, troubleshooting, and maintaining remote software solutions. A strong capability in networking and cloud platforms is essential. The position demands good communication skills and the ability to think critically.

Qualifications

• Must be proficient in Windows OS and troubleshooting.
• Experienced in Remote Software Technologies and VPN Connectivity.
• Ability to support and maintain network and server systems.

Responsibilities

• Provide general desktop and hardware support.
• Conduct proactive system maintenance and backups.
• Assist with network, server, and connectivity issues.
• Communicate effectively and document processes.

Skills

Windows Operating System

Remote Software Technologies

VPN Connectivity

TCP/IP LAN Networks

General Network Troubleshooting

Printer Troubleshooting

Microsoft 365

GSuite Administration

Critical Thinking

Job description

A leading Managed Services Provider is seeking a dedicated individual for a Full-Time Hybrid Technical Support role. The ideal candidate will have a passion for computers and must demonstrate proficiency in Windows Operating Systems. Responsibilities include onsite support for clients, troubleshooting, and maintaining remote software solutions. A strong capability in networking and cloud platforms is essential. The position demands good communication skills and the ability to think critically.