Window & Door Projects Coordinator

PC Home Stores; New Albany (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

PC Home Stores in New Albany, IN, is seeking a Window & Door Install/Service Coordinator to manage installation and service projects from scheduling through completion. You will be the main link between customers, sales, installers, technicians, vendors, and delivery personnel, coordinating multiple moving parts to ensure a smooth process.

The role emphasizes organization, clear communication, and attention to detail, with daily responsibilities in scheduling, status updates, and ensuring

Qualifications

• High school diploma or equivalent.
• 2+ years in project coordination, scheduling, customer service, construction, or related field.
• Strong organizational and multitasking abilities to manage multiple projects.
• Clear verbal and written communication.
• Proficiency with basic computer tools and scheduling software.
• Ability to review work orders and project details.

Responsibilities

• Coordinate installation and service projects from start to finish.
• Review project details before scheduling to ensure readiness.
• Schedule appointments with customers, installers, and teams.
• Inform customers about schedules and status.
• Provide installers with complete job information.
• Maintain notes, schedules, photos, and communications.
• Track deliveries, materials, and service needs.
• Escalate issues when needed and resolve paperwork.
• Follow up after installation to address concerns.
• Identify recurring issues to improve processes.

Skills

Project coordination

Scheduling

Customer service

Communication

Attention to detail

Multitasking

Education

High School Diploma or Equivalent

Tools

CRM systems

ERP systems

Scheduling software

Job description

PC Home Stores in New Albany, IN, is seeking a Window & Door Install/Service Coordinator to manage installation and service projects from scheduling through completion. You will be the main link between customers, sales, installers, technicians, vendors, and delivery personnel, coordinating multiple moving parts to ensure a smooth process.

The role emphasizes organization, clear communication, and attention to detail, with daily responsibilities in scheduling, status updates, and ensuring