Install Coordinator: Master Scheduling & Service Coordination

Window World of the Ozarks; Fort Smith (AR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Annual Bonus

SIMPLE IRA

Vacation time

Job summary

Window World of the Ozarks is seeking an Install Coordinator for our Fort Smith showroom to coordinate measure, install, and service appointments between customers and crews. You will ensure products and parts are on hand, guide crews on job complexity, and assist in receiving goods while keeping the warehouse orderly.

The role requires strong communication, problem solving, and adaptability as our customers’ expectations are managed from measure through installation and service.

Qualifications

• Ability to identify and solve issues as they arise.
• High attention to detail and accuracy in scheduling and documentation.
• Willingness to continuously learn and adapt to process changes.
• Strong written and verbal communication with customers and teams.
• Comfort with using software and devices to manage appointments and warehousing.

Responsibilities

• Coordinate measure, install, and service appointments between customers and crews.
• Inform crews about job complexity and schedule accordingly.
• Verify products and parts have arrived before scheduling.
• Oversee unloading of deliveries and loading of installers/techs.
• Prepare daily job packets for field teams.
• Maintain cleanliness and safety of warehouse, dock, and boneyard.
• Process job packets upon completion.

Skills

Problem solving

Detail orientation

Adaptability

Communication skills

Tech proficiency

Job description

Window World of the Ozarks is seeking an Install Coordinator for our Fort Smith showroom to coordinate measure, install, and service appointments between customers and crews. You will ensure products and parts are on hand, guide crews on job complexity, and assist in receiving goods while keeping the warehouse orderly.

The role requires strong communication, problem solving, and adaptability as our customers’ expectations are managed from measure through installation and service.